We are so confident you will be happy with Biotopic® products that we offer an Unlimited 120-Day Money Back Guarantee. If you are not fully satisfied with your purchase for any reason, you can keep the product and simply contact us within 120 days from the date your order is received for a complete refund of the purchase price less shipping and handling. That's right, you can keep the product and no questions asked. Please send notice no later than 120 days from the date your order was delivered by the carrier.
Please contact our customer service at firstname.lastname@example.org
or go to our contact page
All orders are processed within 24 hours and are often shipped the same day. Once processed, your orders is issued a tracking number which is emailed to your inbox after pick-up by mail courier.
Payment Processing Options:
During checkout, you will have the option of using a Credit Card (Visa, MasterCard), or Paypa
l. Please fill the order form completely and submit your payment. All transaction are encrypted and secure using a 3rd party provider.
Ships from Canada with Tracking:
Packages will be shipped from Vancouver, CANADA. Delivery generally arrive within 3-7 days . All packages are shipped with tracking numbers. If you have questions about your order, please email us through our contact page.
Damages / Refunds:
If your order arrives damaged or incomplete, just contact us and we will reship a new order within 24 hours free of charge. All orders purchased on this site are 120 days Risk Free. For refunds, please see our policy above.